Privacy Policy – CalibreHouse

Introduction

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from CalibreHouse (the “Site”).

Personal Information We Collect

Device Information:
When you visit the Site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and installed cookies. Additionally, as you browse the Site, we collect information about the web pages or products you view, websites or search terms that referred you, and how you interact with the Site. This data is referred to as “Device Information.”

Technologies Used for Device Information:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier.

  • Log Files: Track actions on the Site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: Electronic files that record information about how you use the Site.

Order Information:
When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

Personal Information:
In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Your Personal Information

Order Information is used to:

  • Process and fulfill orders, including payment processing, shipping, and providing invoices or order confirmations

  • Communicate with you

  • Screen for potential risks or fraud

  • Provide you with information or advertising relevant to your preferences

Device Information is used to:

  • Screen for potential risks and fraud (e.g., by analyzing IP addresses)

  • Improve and optimize our Site (e.g., through analytics and performance data)

  • Measure the effectiveness of marketing campaigns

Sharing Your Personal Information

We share your Personal Information with third parties to support the purposes described above.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements and marketing communications.

To learn more about targeted advertising, visit the Network Advertising Initiative.

To opt out of targeted ads:

You may also visit the Digital Advertising Alliance Opt-Out Portal for more options.

Your Rights (EU Residents)

If you are a resident of the European Economic Area, you have the right to access, correct, update, or delete your personal information. To exercise this right, contact us at info@calibrehouse.com.

Please note that your information may be transferred outside of Europe, including to Canada and the United States, to process your order or support business operations.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete this data.

Changes

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal reasons. We encourage you to review it regularly.

Consent for SMS Offers

By opting into SMS offers, you consent to receive marketing messages at the phone number you provided. These may be sent via automated technology. Standard message and data rates may apply. Consent is not a condition of purchase. See our Terms and this Privacy Policy for more info.

Contact

If you have questions or concerns about this Privacy Policy, please contact us:

Company Name: Unz Limited
Company Number: 77099729
Address: RM 1605, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong
Email: info@calibrehouse.com
Tel: +1 205 374 8658
Contact Form: Contact Us
Customer Service Hours: Monday to Friday between 9:00 AM – 5:00 PM (GMT+08:00)